Indispensable

The PA your colleagues have been keeping to themselves.

Melbourne-based personal assistant for small businesses, founders, and busy professionals. Specialist in business operations, cyber security, and AI productivity.

About

A headshot photo of Alan

I've spent more than two decades making myself indispensable to the people I work with: as an Office Manager (London), an Executive Assistant (Melbourne), a computer tutor to individuals and small businesses (UK, France, Australia), and as a producer in theatre, festivals, and public events.I'm particularly useful to people who also need someone technically sharp. Where most PAs hand off anything involving tech, that's often where I'm doing my best work.I work with executives, busy professionals, and small businesses, including women-led and queer organisations.I care about who I work for. I do my best work for people whose values I share.

Services

The work covers far more ground than most people expect from a PA.

Digital systems and technology
Google Workspace, project management tools, password and security management, video conferencing, device selection. I also help businesses understand and adopt AI tools in ways that actually make sense for them. Where most PAs hand anything technical off, that's often where I'm most useful.
Administration and diary management
Calendars, inboxes, scheduling, and correspondence. Supplier and stakeholder communications. The daily fabric of a well-run operation, off your plate entirely.
Process design and automation
If something feels harder than it should, that's usually fixable. I design and document processes, set up automations, and help you choose the right platforms so things run without you having to push them.
Stakeholder coordination
Board and committee meetings from start to finish: AV, catering, minutes, timekeeping. Supplier relationships, negotiations, and follow-through. Staff and stakeholder communications handled with the care they need.
Sourcing professional services
Need a lawyer, accountant, or specialist you can trust? I'll research your options, vet them, and help you navigate the engagement. I have strong connections across Melbourne's professional and queer communities and am happy to draw on them.
Training and mentoring
If you'd rather learn than delegate, I do that too. I teach everything on this list - plus record-keeping, regulatory compliance, budgeting and cashflow, and people management.


What I don't do
I don't do housekeeping, household management, or general errands. I'll always find you someone excellent for that kind of support - but it's not what I'm here for.

Let's talk.

Think we might be a good fit? Let's find out.